Swiss Re   FLJS

 

THE HIDDEN WORLD OF CONSUMER ADR: REDRESS and BEHAVIOUR

28th October 2011

Conference Summary Note

Delegate list

 

RUNNING ORDER OF THE CONFERENCE

I. Models of ADR: The Research Findings - Revealing the Hidden World of Consumer ADR in Slovenia, Poland, Sweden, France, Germany, the UK, and the Netherlands

 

II. Redress through ADR: In what circumstances does ADR work – and work best?

 

III. Where Next?



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